What is Genie?
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GENIE DATA CLOUD
Turn your company into a customer company with unified real-time data.
Salesforce Genie harmonizes and stores massive amounts of customer data, transforming it into a single, dynamic source of truth: the real-time customer graph. This real-time customer graph evolves dynamically as more information about your customers is added.
Give Customer 360 real-time data power. Genie Data Cloud saves time and money while increasing revenue. Connect with out-of-the-box connectors to connect all of your customer data at scale, from any app, device, or real-time stream. Harmonize all of your data into a single customer graph automatically. Provide unified customer profiles that adapt to their activity in real-time to any department or industry. In critical moments when milliseconds count, create magical experiences for your customers.
Let's find out the different Genie Data Cloud Scenarios
SCENARIO # 5
SCENARIO # 6
Unlock customer data and actionable insights at scale in real time.
Using Salesforce Flow, surface the most relevant workflows based on Genie’s real-time data.
Use Genies unified customer data profiles to automatically tailor experiences with Salesforce Einstein.
With Genie, you can harness the power of real-time data from any source to create a unified view of your customers and take action
across Customer 360 based on in-the-moment customer behaviour.
Genie scales with your business, with security, compliance, and privacy built in.
Play Video
Genie
Turn your company into a customer company with unified real-time data.
Salesforce Genie harmonizes and stores massive amounts of customer data, transforming it into a single, dynamic source of truth: the real-time customer graph. This real-time customer graph evolves dynamically as more information about your customers is added.
Give Customer 360 real-time data power. Genie Data Cloud saves time and money while increasing revenue. Connect with out-of-the-box connectors to connect all of your customer data at scale, from any app, device, or real-time stream. Harmonize all of your data into a single customer graph automatically. Provide unified customer profiles that adapt to their activity in real-time to any department or industry. In critical moments when milliseconds count, create magical experiences for your customers.
Let's find out how Genie helps you in your business
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SCENARIO # 1
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SCENARIO # 2
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Unlock customer data and actionable insights at scale in real time.
Using Salesforce Flow, surface the most relevant workflows based on Genie’s real-time data.
Use Genies unified customer data profiles to automatically tailor experiences with Salesforce Einstein.
With Genie, you can harness the power of real-time data from any source to create a unified view of your customers and take action
across Customer 360 based on in-the-moment customer behaviour.
Genie scales with your business, with security, compliance, and privacy built in.